All returns must be sent within 7 days of the shipment being delivered.
We only accept the lace wigs in their original condition- unworn, unwashed, unaltered, and undamaged
and must have the tags intact and still attached.
Please provide a detailed explanation in the return package.
1. Quality Issues:
If find our staff quality are not good, pls freely contact us in time.
and insure they are new and the in original condition, when we will receive the items(reship)
and be sure the one all is ok, we will do refund to you.
2. Cap Size and Color Errors:
we have described the cap size and the color , so when you palce order, please see carfuly.
if you would like to change , ok, we can accept for replacement,but unsure the item in theoriginal condition
and you will undertake for reshipping.